Our customers about us

Smet

“Microsoft Dynamics ERP and SI Foodware streamline sales, production and purchasing policy at Smet. Transparent stock monitoring and clearly promised delivery dates are of prime importance to Smet’s customer service.”

David Van Roy
Division Manager Diginet

“ We chose iFacto as partner for the ERP implementation, because iFacto understood the distribution model better, was more experienced in wholesale & distribution and offered a fitting standard solution for our distribution division. ”

Olivier Donck
Business Manager Gehco

“Customers judge us by our delivery rate, and thanks to Distri+ this has increased to 85 to 95% despite the fact that we have recently greatly extended the range.”

Wim Mommaerts
Director Piscaer

“iFacto gave us a demo of Microsoft Dynamics NAV, a standard ERP application that can be extended with modules while being very user-friendly thanks to the familiar Microsoft look and feel. The consultants at iFacto also have much experience in the wholesale sector and soon showed their understanding of our processes.”

Qualiphar

“Microsoft Dynamics NAV ensures transparency through the whole process: from the purchase of raw materials, to the manufacturing, storage, distribution and sale of finished products. We then comply with the requirements of the pharmaceutical sector while strengthening our market position.”

BouMatic Robotics

“The purchasing and accounts modules were implemented in a mere three months.”

Rabbit

“With Microsoft Dynamics NAV SI Foodware, Rabbit always has a real-time view of stocks of packaging, raw materials, semi-manufactured products and finished products.”

Wil Lemmens
Co-founder and partner Showtex

“Showtex now always has the right information in real-time. We can now simply see which products are doing well, at which customer, and where the added value is realized.”

Marco Heylen
Product Manager Aiphone CCI

“The IT system used to limit our options. Now, with Microsoft Dynamics NAV, the only limit is our own imagination.”

Youri Benoit
Managing Director FACE

“In our business speed is a competitive advantage: so we have every interest in our logistical and administrative processes being as efficient as possible.”

Dries Aerts
Co-owner Aerts NV

“For each article we determine the exact selling price and margin, because for each individual article in the container we can assign direct and indirect costs in Microsoft Dynamics NAV.”

Jeroen Nys
CEO VARO

“Cooperation with iFacto is optimal and we look forward to our future full of confidence. Microsoft Dynamics NAV is a complete, future-oriented and international application, but it is always the people and the IT partner who make the difference.”

Bart Cnudde
CEO Filliers Distillery

“The investment in Microsoft Dynamics 365 and Foodware 365 yielded results with a higher production volume realized with the same number of employees, considerable sales increase and a faster customer service. ”

S.M.B.

“The old ERP system did not allow managing stock movements in real-time. Stock changes were made periodically and manually. Everything changed with the Microsoft Dynamics AX 2012 implementation. All physical processes are now registered in real-time.”

Nof Metal Coatings Europe

“With the implementation of Microsoft Dynamics AX 2012, custom work was restricted to a minimum and NOF could again use the integrated financial stock valuation in the ERP package.”

Peter Vermeiren
Business Manager Vermeiren Princeps

“With the purchase and production planning no more mistakes can happen and stockouts are practically impossible. Moreover, we can keep to the delivery periods for our customers because we now have a correct understanding of raw material stocks, the delivery periods and the delivery reliability of suppliers.”

Wim Lumbeeck
Managing Director Elec-Lightin’Art

“iFacto Distri+ gives us a clear understanding of our activities: stock, margins, sales, etc. It is a necessary step to grow further as a modern company without losing sight of the bigger picture.”

Frank Simons
Business Manager MetaCoat

“There are practically no more manufacturing stoppages and we waste fewer raw materials. Delivery dates are more reliably forecast, and the status of each project is known so customer service is also given a boost. We see ROI on each manufacturing-related operation.”

Johan Van Maercke
CEO Goodwill

“Goodwill is growing again thanks to the support of a high performance system. A good ERP system is the foundation to further build a business on.”

D&M Depot

“In the past D&M Depot had to regularly recruit temporary personnel in the spring and autumn peak periods. Today we can safely say that thanks to Microsoft Dynamics NAV we have saved on one full-time employee.”

Mathieu D’Hondt
Managing Partner Blue Moon

“We are convinced that the cloud model offers the best price-quality ratio. Our operational system already runs in the cloud, and we wanted the same philosophy for the new financial package.”

Alain Peirens
Business Manager Ufttools - Uftlas

“With iFacto Distri+ we can compile a personalised catalogue for the customer with just a few mouse clicks. It includes the articles he has selected, sorted as he wishes, and with the prices as they apply to him.”

Jonas Rossaert
Head of IT De Meester

“Our counter staff now have to carry out fewer transaction so fewer errors can occur. I would not hesitate to say that work at the counter goes 30% faster than before. Our employees were fully familiar with the new system after just a month. That was a big difference with the old system, which new or temporary people found it impossible to get to know.”

iFacto news

Older news items
How to Meet Buyers’ Demand for (Better) B2B E-Commerce
E-commerce

How to Meet Buyers’ Demand for (Better) B2B E-Commerce

24 June 2019
For this 2019 report, we surveyed more than 500 buyers who purchase from manufacturers, wholesalers and distributors. We found that, although 75% of product purchases are already made online, buyers are still not buying as much online as they’d like. But is meeting this demand as simple as offering them the ability to buy online? Or do buyers expect more? In this report, we review the role of and demand for e-commerce in the B2B buying process. We look into professional buyers’ current and future needs. And we advise you on how best to meet them and how you too can benefit. Download the report to get insights on the following topics: B2B e-commerce today: The prominent role of online channels in the B2B buying process The unmet demand for (better) B2B online sales How to meet your buyers’ needs and move them online: What do buyers expect from B2B online buying channels? What can deter buyers from buying online? Meeting B2B buyers’ KPIs through e-commerce Choosing the right e-commerce platform for your customer and for your business Preparing your e-commerce platform for the future of B2B buying Use these insights to better understand your buyers, stay ahead of trends and gain a competitive edge.
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iFacto: celebrating our 15th anniversary and opening a brand new location in Kortrijk
Microsoft Dynamics 365 Business Central

iFacto: celebrating our 15th anniversary and opening a brand new location in Kortrijk

26 February 2019
Over the past 15 years iFacto has taken more than 300 SME to the next level by analyzing, optimizing and computerizing their business processes. Managing Partner Steven Arrazola de Onate: “In 2018 we achieved a record revenue of 10 million euros. This year we also celebrate our 15th anniversary and I’m very pleased with our long-term partnerships of Varo, Katoen Nation, Accent Group, Filliers,  … “. iFacto focuses especially on the wholesale and distribution, food-, production- and services companies by implementing ERP software based on Microsoft Dynamics 365, NAV or AX. In these sectors iFacto is the Belgian market leader.   Steven: “Walk the talk is our statement. Creating added value, building good customer relationship and yielding within time and budget are the fundamentals to our customers. They can rely on a team of good educated and experienced consultants. In a meanwhile we this team has 70 employees. Past year iFacto welcomed 10 new employees and is still searching for new enthusiastic  members. Steven: ,,This year We also got nominated for Trends Gazelle, which is a nice reward to everybody in the organization.’’ For the coming years iFacto is expecting a lot of growth potential.  iFacto would like to realize a growth of 50% and anchor on west-Flemish ground. To realize that we opened a new office in Kortrijk. Steven continues: ,,Opening a new office is a strategic choice to extend our business in West Flanders, but also a nice to have for our local colleagues. It saves them the long daily rides to our headquarters in Kontich or Hasselt.’’ ,,And last but not least iFacto wants to realize 33 projects, add 20 new customers and 15 new consultants, developers and project managers. A year full of challenges, but we love to be challenged.’’
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