We are iFacto

iFacto helps companies rise to a higher level, with better performance and ultimate efficiency in business operations. To achieve this, with our team of highly trained and motivated consultants we deploy solutions based on Microsoft Dynamics NAV, AX and 365. iFacto is the market leader in the wholesale and distribution, food and rental sectors, while also being driven to take on highly complex programming projects with Microsoft Dynamics ERP.


Steven Arrazola de OƱate
Managing Partner
Gilbert Henderickx
Partner - Solution Manager
Peter Sente
Sales Manager
Eric Wauters
Partner - Development Manager
Kristof Cornelis
Team & Projectmanager


Yannick De Decker
Sales Manager Distri+

Admin - Service desk

Els Hofinger
Peter Vanalme
Microsoft Dynamics NAV Consultant - Service desk

iFacto in figures

Enthusiastic colleagues
Years of experience
Satisfied customers
New customers in 2018

iFacto is part of the Microsoft Dynamics Inner Circle

iFacto works closely with Microsoft and has been certified as Gold Partner for ERP, standing for the highest level of competence and experience in Microsoft technologies. iFacto now also belongs to the Microsoft Dynamics Inner Circle, recognition for the 1% best Microsoft Dynamics Partners Worldwide. In 2016 iFacto/Cronos was chosen as Microsoft Partner of the Year 2016 Belgium.


Working together on a goal-oriented implementation

iFacto brings together its experience of implementation processes for over 300 companies. Our implementation process is based on proven methods, while being fine-tuned to match your situation. Our project approach guarantees good preparation and close monitoring of the different project stages, the project plan, the timing and the budget by our project managers.

Diagnostic investigation

During the sales process iFacto starts with a diagnostic investigation in which we set out the requirements and desires of the customer before translating this into a demo for the standard application. A first budget estimate is made based on this information.

Business process analysis

We then set out the business processes. The BPA describes the processes, the implementation decisions and possible adaptations and will serve as blueprint for your course of implementation.

Installation and set-up

The implementation process starts during the installation and setup phase. After a kickoff meeting the software is installed and your system is set up.

Detail system set-up

We further elaborate the basis created in the installation and setup phase during system detailing. Here the consultant and the customer together further fine-tune and parameterise the system. A first pilot conversion takes place. The customer starts the first constituent tests and documents the work instructions. This phase closes with a simulation with all key users becoming familiar with the processes.

Deployment phase

The training takes place in the deployment phase, along with the user acceptance tests and final conversion. The project team releases the project before the Go-live milestone is reached.

Operational phase

You can also call upon our consultants with the start-up if needed. You will then be further supported by the support team.