Region: Limburg, Flemish Brabant, part Antwerpen
Why are we looking for you?
iFacto was founded in the early 00's in Kontich and thanks to our products, services and 200 employees we proudly make a difference for our customers every day. We manage a nice portfolio of customers where Microsoft Dynamics 365 Business Central and Distri+ Apps are deployed for our customers as a strategic business application.
After an intense implementation process, the basis has been laid for further growth in new functionalities, technologies, links, ... In the guidance and support of this trajectory of ‘continuous improvement’ we excel as a strategic partner.
To expand this even further, we are looking for you!
What is your added value as an Operational Service Consultant?
- Wanneer het implementatieteam het ERP implementatieproject succesvol heeft opgeleverd kom jij in beeld. Als Operational Functional Consultant ben je verantwoordelijk voor het operationeel ondersteunen van bestaande klanten en til je het gebruik van de applicatie tot een hoger niveau.
- Je implementeert nieuwe behoeftes bij bestaande klanten.
- Je ondersteunt het implementatieteam en kan daar waar nodig ingezet worden in de ondersteuning van lopende projecten en de go-live ondersteuning.
- Als aanspreekpunt en strategische ERP-applicatie partner, detecteer je in die rol proactief noden bij klanten en adviseert in de uitrol van nieuwe processen, en technologieën en functionaliteiten.
Who are your colleagues that you work with on a daily basis?
- You belong to the Managed Services team in the “Operational Services” pillar. Your colleagues from Operational Support (serivcedesk) and Upgrade Services are also part of this department.
- You report to the Managed Service Coordinator.
- You have a close relationship with the team of project managers, consultants and developers.
- You also know that we have a supportive sales team, a smooth administration and a lot of sister companies with specialties in all kinds of IT disciplines.
So you are never alone.
How will you learn at iFacto to become even more successful yourself?
At iFacto we believe that progress is a critical success factor. Therefore, the question is not what will you learn from us but rather, “How will you learn with us?” This question typifies our organization because our world is constantly evolving and our customers expect our knowledge and expertise to be and remain up-to-date. Our customers want good advice and optimal guidance in setting up their processes. This requires a strong can-do approach. That is why we support you in your personal development because ultimately you are our critical success factor and the distinguishing asset of our organization.
We provide a large network of several IT disciplines, making cross-fertilization a natural phenomenon. We also provide monthly training sessions on your area of expertise in the form of deep dives. For each APP you can fall back on a co-owner and the product manager.
Within your projects you work independently, but when needed there is a whole iFacto family ready to help.
What do you bring to be successful with us?
You can show us that you have a good knowledge of business processes at SMEs and larger companies. One way you can do this is by presenting one or more of the criteria below:
- Having a higher education in a direction in which business processes or automation is central (e.g. Commercial Sciences, Commercial Engineering, TEW, Industrial Engineer ICT, Business Economics, Accountancy, Business Management... ).
- Experience in implementing ERP software as a consultant or key-user/internal project manager in a company.
- Experience with Microsoft Dynamics 365 products.
- A responsible position within supply chain
- …
Experience with Microsoft D365 Business Central is a huge plus. You are good at listening to customer needs and translating them into concrete solutions. In this way you carry customer satisfaction as a high priority. Furthermore, you are analytical, eager to learn, proactive and can work in a planned way. You are fluent in both Dutch and English.
What do you get in return?
- A varied job with a leading Microsoft Dynamics 365 partner, with an open culture where we work hard together for our customers and give you the necessary independence.
- A competitive salary, with a nice range of fringe benefits such as a net expense allowance, meal allowance, hospitalization and group insurance, eco-checks, a laptop, a smartphone and a company car.
- A pleasant combination between “work-from-home” and teamwork, project meetings, ... in our offices and work at the client's site. At our offices, we do our best to pamper you as much as possible.
- A “down to earth” culture where common sense prevails and you can/should take responsibility.
- You are part of the iFacto family that you can always rely on.
- We encourage you to stay healthy, continue to develop yourself and invest in your career.
- You get our trust and the space to do what makes you happy and to excel in your field.
Apply for the vacancy of Dynamics 365 BC / Operational Services Consultant?
Do you see yourself grabbing this nice challenging role with us? Then we are looking forward to your application!
Apply online using the form below or send CV together with motivation by email to jobs@ifacto.be stating the job description.
iFacto invites candidates to apply directly with us.
Acquisition by job distributors and agencies is not appreciated!