Flashback to Directions EMEA 2023. It was a great edition this year, with 248 sessions and almost 3,000 participants from 70 countries. The various sessions mainly highlighted two major topics, though from different touchpoints.
- The maturity of the Microsoft cloud platform for business applications. With the wide range of integration options, there are an awful lot of opportunities at your fingertips.
- AI, AI, AI and more AI 😃
AI, we cannot ignore it, and the possibilities are coming at us at a lightning pace. Hence all the buzz around Copilot, Microsoft's AI tool. The integration of Copilot in Dynamics 365 Business Central creates a lot of opportunities for the user.
Some practical examples that will already be available now, or very soon:
- The automation of many repetitive tasks, saving the user time in day-to-day tasks.
- Data retrieval will become much easier using "natural language". The user can formulate commands in spoken language. For example, you will be able to ask Copilot for Business Central; 'Give me the top five customers with highest achieved sales in the last quarter'. The result is immediately available without having to build a report for it.
- Administrative processing is simplified and increasingly supported by Copilot. Because Copilot recognises texts, it can, for example, 'understand' which accounts belong to a transaction when reconciling. This makes the 'sometimes' boring processing a lot easier and less error-prone.
In short, the possibilities are immense, and this is just the beginning.... Which innovations are you looking forward to?
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